Tag Archives: Social Retailing

Trending 2010 – The list of things I’m watching this year

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1. Socialisation of the Enterprise (particular ERP)

2. Social CRM – Customer Facing
3, Twitter Business Model Monetisation
4. Obviously – Tablet computing – particularly the development of IP for content viewing and distribution.
5. Cross Media Platform Distribution is getting closer to reality with Smart Phones and Tablet Computing.
banking-in-the-cloud

Trends that I’m following this year…

  1. Socialisation of the Enterprise - particularly the ‘closed’ ERP systems. [http://search.twitter.com/search?q=social+erp]
  2. Social CRM – the customer-facing side of the equation. [http://search.twitter.com/search?q=%23socialcrm]
  3. Twitter Business Model Monetisation – not Twitter’s purse but all of the people involved in the Twitter ecosystem.  [http://search.twitter.com/search?q=apple+tablet]
  4. Tablet Apps (real world integration) – particularly the development of IP for content viewing and distribution.  [http://search.twitter.com/search?q=social+business+model]
  5. Cross Platform Distribution - getting closer to reality with Smart Phones and Tablet Computing.  [http://search.twitter.com/search?q=cross+platform]
  6. Social Retailing – how people will use the online channel to enhance the shopping experience. [http://search.twitter.com/search?q=social+retailing]
  7. Banking-in-the-cloud - I have an equity interest in a banking software company (so this trend is a must : )  [http://search.twitter.com/search?q=cloud+banking]

If I had the time I would open up another 15 columns in Tweetdeck:

  1. Engagement advertising
  2. Real Time Visualization of online retail
  3. Interactive narratives
  4. Digital publishing and monetisation (paid content)
  5. Hyperlocal publishing
  6. The list goes on…

Popularity: 16% [?]

Social Media (Retailing) = Committing Social Suicide

Launching into Social Media, in the form of Social Retailing, does not mean ‘must-having’ a FB page or Tweeting out continuous coupons and passcodes. The complexities associated with conducting a social media campaign that gets people together to ’socialize’ via apps on social networking platforms or mobile phones can make a foray into the social media world appear daunting and costly.

However, the reality can also be the absolute opposite; you can conduct social media (experiments) without all the hyperbole.

Commiting Social Suicide

The SocialSuicide.co.uk site makes social retailing very straightforward. They provide a dynamic discount to every current site visitor based on the (average) number of unique visitors that visit the site. And, as it states, “The more visitors we get the greater discount you get.

I appreciate the simplicity of this model, it’s a sure-fire way to get ‘you’ to send out a quick Tweet or Wall Comment to get a few extra friends over to the site. This looks and feels like Social Media to me, and there is a distinct lack of (very expensive) third-party software embedded in their site to make this concept come to life.

Social Suicides home page demonstrating unique visitors

Social Suicides' home page demonstrating unique visitors receiving a discount.

But, I am somewhat confused why the site does not make it easy for a visitor to quickly tweet or post the site’s link to your social network via embedded buttons on the Home Page. I still rank this as one of the better, and blindingly obvious, ideas I have seen to promote site visitation and increase conversions.

Popularity: 8% [?]

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